Erico Fileno is a designer and professor with more than 25 years of experience. He combines business, technology and cultural practices, bringing collaborative & human-centered innovation to organizations and services/products to the society, thus impacting the life of millions of people every day around the world.
In the early 2000’s, he was the pioneer for igniting Service Design, UX and Interaction Design movements in Latin America. He created the first reference center on Interaction Design and UX in Brazil and the first graduate program in Service Design in the region. He was an important volunteer in IxDA Community, creating Interaction Latin America (2009) and serving the community as local leader, lecturer and – until last year – as Regional Coordinator for Latin America.
Nowadays, he is Executive Director at EY (Latin America South Design Studio) – part of a global organization with more than 1,400 designers working in business transformation for Fortune 500 companies.
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São Paulo, Brazil